Contacts
Thank you for visiting salmopool.com, your independent guide to Mastercard casinos in Canada. We value communication with our readers and do our best to answer every message we receive. Below you will find everything you need to know about getting in touch with our team in 2026.
How to Reach Us
The only way to contact us is by email. Please send your message to:
To help us process your inquiry faster, please use a clear subject line and include any relevant details, such as the page or review your question refers to.
What You Can Write About
We welcome messages on the following topics:
- Questions about our content — for example, how we evaluate Mastercard casinos, what our ratings mean, or how a particular review was put together.
- Corrections — if you notice outdated or inaccurate information (such as a changed bonus offer, payment condition, or licensing detail), please let us know so we can verify and update it.
- Feedback — suggestions on how we can improve our reviews, guides, and the overall usefulness of the site.
- Partnership requests — commercial and cooperation inquiries related to our website.
Response Time
We read every message personally and usually reply within a few business days. During busy periods, responses may take a little longer, but we do our best to get back to every reader. We appreciate your patience.
Questions About Your Casino Account
Please note that salmopool.com is an informational review website — we are not a gambling operator and we do not manage any casino accounts, payments, or player funds. For questions about:
- deposits or withdrawals (including Mastercard transactions),
- bonuses, wagering requirements, or promotional terms,
- account verification, login issues, or account closure,
please contact the customer support team of the casino where you hold your account. Only the operator itself can access your account details and resolve these matters.
Need Help With Gambling?
If gambling stops being fun and starts to feel like a problem — for you or for someone you care about — support is available. In Canada, you can reach out to ConnexOntario, a free and confidential service for residents of Ontario that provides information and referrals for problem gambling support:
- Phone: 1-866-531-2600 (available 24/7)
- Website: www.connexontario.ca
Each Canadian province also offers its own problem gambling helplines and resources. We encourage all players to set limits, gamble responsibly, and seek help early if needed.